All conference cancellation requests must be received in writing via email to [email protected].

Full refunds will be granted if the cancellation request is received within 30 days of your original registration.

For cancellations requests received after 30 days of the original registration and on or before October 1, 2024, individuals will receive a refund of their registration fee paid less a 25% cancellation fee.

No refunds will be given on or after October 2, 2024.

NACSA will provide full refunds for cancellation requests received within 5 days of arrival at the event due to a positive COVID test. Please send proof of positive test to [email protected]. Proof of positive test must include your name and date of test result to be accepted.