If a registrant is unable to attend NACSACon, they may substitute someone else to attend in their place at no cost. For more information, see the Substitution Instructions & Request Form.
All conference cancellation requests must be received in writing via email to [email protected].
Full refunds will be granted if the cancellation request is received via email within 30 days of the original registration and prior to October 1, 2025.
Cancellations requests received after 30 days of the original registration will receive a refund of their registration fee paid less a 25% cancellation fee.
Regardless of the 30-day window, no refunds will be given on or after October 1, 2025.
By registering for NACSACon, you are agreeing to attend the event. No-shows will be invoiced post-event. Unpaid invoices may impact your ability to attend future NACSA conferences.
