Cancellation & Substitution Policy

Cancellations

All conference cancellation requests must be submitted in writing via email to [email protected]. Telephone cancellations are NOT accepted for refunds.

Full refunds will be granted if the cancellation request is received via email within 30 days of the original registration and prior to September 25, 2026.

Cancellations requests received after 30 days of the original registration will receive a refund of their registration fee paid less a 25% cancellation fee.

Regardless of the 30-day window, no refunds will be given on or after September 25, 2026.

Substitutions

If a registrant is unable to attend NACSACon, they may substitute someone else to attend in their place at no cost. All conference substitution requests must be received in writing via email to [email protected] and must include the substitute registrant’s answers to the following questions:

  1. Attendee Name
  2. Email
  3. Organization
  4. Job Title
  5. Mobile Phone
  6. Is this your first time attending conference?
    (Yes/No)
  7. Which of the following best describes your current role?
    Authorizer
    Charter Support Organization
    Consultant
    ESP/CMO
    Funder
    Researcher
    School Leader
    Student
    Other
  8. Which of the following content types are you most interested in engaging with at NACSACon? (Please limit to 3)
    New Schools and Evolving the Application Process
    School Oversight and Evaluation
    Mergers, Expansions, Restructures, and/or Closure
    Communications
    Financial Oversight and Evaluation
    Policy and/or Legal
    Special Populations
    Renewal Processes and Decision Making
    The Charter Movement
  9. Do you require any accommodations due to a disability? 
  10. Do you have any dietary preferences? 
    Dairy-Free
    Gluten-Free 
    Kosher 
    Nut-Free 
    Vegan 
    Vegetarian 
  11. Registrants are required to acknowledge the following  NACSACon  policies:
    Health & Safety Policy, Cancellation Policy, and  Photography & Video Release. 
    (Please include a written acknowledgement of these policies.) 

 

By registering for NACSACon, you are agreeing to attend the event. If you do not attend NACSACon and did not cancel your registration, you are still required to pay. Unpaid invoices will impact your ability to attend future NACSA conferences.