Cancellations
All conference cancellation requests must be submitted in writing via email to [email protected]. Telephone cancellations are NOT accepted for refunds.
Full refunds will be granted if the cancellation request is received via email within 30 days of the original registration and prior to September 25, 2026.
Cancellations requests received after 30 days of the original registration will receive a refund of their registration fee paid less a 25% cancellation fee.
Regardless of the 30-day window, no refunds will be given on or after September 25, 2026.
Substitutions
If a registrant is unable to attend NACSACon, they may substitute someone else to attend in their place at no cost. All conference substitution requests must be received in writing via email to [email protected] and must include the substitute registrant’s answers to the following questions:
By registering for NACSACon, you are agreeing to attend the event. If you do not attend NACSACon and did not cancel your registration, you are still required to pay. Unpaid invoices will impact your ability to attend future NACSA conferences.